A refundable deposit of 50% of the invoice total is required to secure your booking. This deposit will be applied towards your final invoice.

• Full Payment: The remaining balance is due in full on the date of the event.
• Cancellation:More than 7 days before the event: You may cancel your booking for a full refund, including the deposit.
  
• Less than 7 days before the event: Cancellations made within 7 days of the event will not be eligible for a refund.
  
• Rescheduling:You may reschedule your event up to 5 days before the original event date without any additional fees, subject to availability.
  Rescheduling requests made less than 5 days before the event will incur a $50 rescheduling fee, subject to availability.
  
• No-Show Policy: If our team arrives at the event location and is unable to perform the service due to the client’s absence or lack of preparation, no refund will be issued.
• Weather Policy: In the event of inclement weather, we will work with you to reschedule the event at no additional cost, subject to availability.
• Guest Policy:Late Addition of Guests: Any additional guests added less than 48 hours before the event will incur an additional fee of $20 per guest, on top of original cost, subject to availability of resources and staff.
  
• Guest No-Show: If the number of guests is significantly less than the confirmed number, no refund will be issued for the absent guests. However, leftover food can be packed and provided to the client upon request.
  

Contact Information: For cancellations, rescheduling, or guest adjustments, please contact us at least 36 hours in advance at [email protected]